Start or Change Services

NEW SERVICE:


To begin new service, the responsible party must bring the following documents to the City Municipal building:

  • Completed New Customer Application (PDF)
  • Deposit/Service Fee of $85 for residential customers inside the city limits, and $110 for residential customers outside the city limits
  • Legal form of identification (i.e. driver's license or military ID)
  • Signed lease agreement with dates of residency (if renting) OR proof of purchase i.e. bill of sale, cash deed warranty, or property tax notice, etc. if owning.
  • 911 Permit Number - you can get this by calling the 911 Office at 337-238-9911.

If you have questions about new utility services, please contact our utility billing cashiers at 337-238-2257 or 337-238-2258.

TRANSFER SERVICE TO A NEW ADDRESS:

To transfer your service, the customer must bring the following documents to the City Municipal building:

  • Completed  Water Service Transfer Form (PDF)
  • Legal form of identification (i.e. driver's license or military ID)
  • For the new location: signed lease agreement with dates of residency (if renting) OR proof of purchase (i.e. bill of sale, cash deed warranty, or property tax notice, etc.) if owning.
  • 911 Permit Number for the new location - you can get this by calling the 911 Office at 337-238-9911.

TERMINATE SERVICE:

To terminate your service, the customer must bring the following documents to the City Municipal building: