Start or Change Services

NEW SERVICE:


To begin new service, the responsible party must bring the following documents to the City Municipal building:

  • Completed New Customer Application (PDF)
  • Deposit/Service Fee of $110 for residential customers inside the city limits, and $125 for residential customers outside the city limits
  • Legal form of identification (i.e. driver's license or military ID)
  • Signed lease agreement with dates of residency (if renting) OR proof of purchase i.e. bill of sale, cash deed warranty, or property tax notice, etc. if owning.
  • 911 Permit Number - you can get this by calling the 911 Office at 337-238-9911.
  • All delinquent balances must be paid in order to start a new water service.

If you have questions about new utility services, please contact our utility billing cashiers at 337-238-2257 or 337-238-2258.

TRANSFER SERVICE TO A NEW ADDRESS:

To transfer your service, the customer must bring the following documents to the City Municipal building:

  • Completed  Water Service Transfer Form (PDF)
  • Legal form of identification (i.e. driver's license or military ID)
  • For the new location: signed lease agreement with dates of residency (if renting) OR proof of purchase (i.e. bill of sale, cash deed warranty, or property tax notice, etc.) if owning.
  • 911 Permit Number for the new location - you can get this by calling the 911 Office at 337-238-9911.
  • All unpaid balances must be paid before or at the time of the transfer request.

CLOSING AN ACCOUNT:

It is the account holder's responsibility to notify the city when you wish service to be discontinued. If you fail to discontinue service, you will continue to be responsible for any/all charges accrued, even if you move out. Retroactive requests to discontinue service will not be honored.

To terminate your service, the customer must bring the following documents to the City Municipal building: